In the United States, Voice over IP providers have seen their business rise in recent years, and according to a new study they won't be alone.
In a study run by VoIP provider Telappliant, 66 percent of businesses are expected to be operating a VoIP system in the UK by next year. The survey questioned 100 businesses across a wide range of industries in the UK and discovered that 41 percent currently use VoIP as their office phone system. According to the survey, another 25 percent had either signed up or were going to sign up for a VoIP system by the end of the year.
Businesses in the U.K. see the same value in the system as businesses in the U.S. The two most given reasons for change were the ability to reduce overall telephony costs and to allow staff the ability to work from home or the road, while connecting to the main office. The reduction of expenses and the increased efficiencies created by flexible working conditions are the primary reasons for change in the United States.
Some U.K. businesses also had the same reservations about making a drastic change. Many wondered if they would be getting a product that fit their needs and if they would be paying too much. However, of those who have made the switch to VoIP, roughly 99 percent saw their new system as a positive investment, something that Telappliant CEO Tan Askoy related to innovations made in VoIP technology.
"In reality, VoIP telephony has moved a long way forward since the time of staff having to plug a headset into their desktop computer," Askoy said. "Modern VoIP services are much easier to set up, reliable and offer crystal-clear call quality."
As with the U.K., businesses in the U.S. are seeing a strong ROI in their VoIP purchases. Subsidium Technologies offers a variety of VoIP systems to increase efficiency and reduce telephony costs.