Network Management Service
Managing your organization's network internally can be a daunting and time-consuming task. Making sure it is set up correctly and that each new device or service is integrated properly.

Constantly checking to ensure network performance levels are where they should be…and responding quickly when they are not. Managing the different vendors for all the components of your network. In addition, there are all the costs associated with building, running and updating the network. And don't forget the staff—hiring, training and retaining a staff can be a full time job in itself. Aren't there more profitable ways you could use this time?

There is an alternative to doing it all yourself. Let a trusted ally manage your network for you. Let this ally give you back the time and resources you need to do what you do best - successfully run your organization. If you are looking for a better way to maximize the investment and potential you have in your network, look to our business partners to fulfill Network Management Services.

Web Contact Center

Voice, Web, IP, Telephony and Contact Management Application Integration

Web Contact Center provides design, build and run services for networked interactive voice response (IVR) and speech recognition solutions. It combines a flexible, Web-based platform, speech recognition and toll-free technologies for business voice applications. This scalable, fully managed solution provides one infrastructure for voice and Web applications, allowing you to maintain total control of your VoiceXML applications, while a Subsidium partner manages the underlying infrastructure.

Contact Center services enable seamless integration with Cisco ICM and Genesys Computer Telephony Integration Systems (CTI) through standard interfaces. You can compliment your legacy systems and utilize unprecedented network and premises call control integration. This open and distributed infrastructure allows you to have a highly reliable and scalable network infrastructure with the control and flexibility of a Web VXML development environment. With Web Contact Center solutions, you can easily deploy applications without purchasing expensive, proprietary equipment and ultimately reduce operational expenses.

e-Messaging
e-Messaging represents a complete portfolio of carrier-grade email services that enables your company to outsource all or part of its email messaging system. You have five choices in determining which e-Messaging service is best for your business, including:

Standard Messaging Service
Standard Messaging Service uses open standard Internet Messaging Access Protocol (IMAP4) to provide you with a carrier-grade solution, so you can deploy an email system throughout your company quickly—with no infrastructure investment.

Complete Messaging Service
Complete Messaging Service is a full-service Web mail messaging solution, offering the robust functionality of a full-scale messaging system.

Managed Exchange Service
Managed Exchange Service provides email, contact and task management, individual and group scheduling, aliasing, virus scanning and a remote administration tool for account management.

Managed Notes Service
Managed Notes Service provides high-end hosted DominoTMand Lotus Notes® Messaging and Application services. Services include email, calendaring, group scheduling, contact and task management, Web browsing and knowledge management.